How do I create an account?
Can an item sell out?
How do I reach your Customer Service?
Shipping & Returns
When will my order ship?
How can I track my order?
Do you have a return policy?
I want to return an item - what should I do?
In order to secure prices this great we are only able to procure a limited amount of frames each day, so yes, frames can sell out quickly.
- Contact our customer service team. We will provide you with a specific returns address.
- Return only unused products, with all the original packaging and with all the authenticity tags and manufacturer seals still attached.
- Please ensure that product return to us via signed for delivery and a certificate of posting is obtained
- We do not accept liability for any product(s) that are damaged in transit during the return process so please ensure that the packaging and delivery method are secure. The shipping charges of your original order are non-refundable.